FAQs

Frequently Asked Questions (FAQs)

1. What kind of products do you sell?

We specialize in home décor, unique tech gadgets, and other curated lifestyle products. Everything we offer is handpicked for quality, usefulness, and uniqueness.

2. Where do you ship?

We currently ship across India (or update to "worldwide" if you offer international shipping). Shipping options and charges will be shown at checkout based on your location.

3. How long does shipping take?

Orders typically arrive within 5–10 business days. Delivery times may vary depending on your location and the product.

4. How can I track my order?

Once your order is shipped, you'll receive an email with a tracking number and link to follow your package in real time.

5. What is your return policy?

We offer a 7-day return or replacement policy for most products. Items must be unused and in original packaging. Please refer to our [Return Policy page] for full details.

6. What if I receive a damaged or wrong item?

We’re sorry if that happens! Just contact our support team within 48 hours of delivery at [theonekart28@gmail.com] or via our contact page, and we’ll resolve it quickly.

7. How can I contact you?

You can reach us anytime via:

  • 📧 Email: theonekart28@gmail.com

  • 📱 Instagram DM: @theonekart.shop

8. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on selected items. You’ll see the COD option at checkout if it’s available for your order.

9. Are your products authentic and good quality?

Yes! We carefully vet all our suppliers and test products ourselves to ensure you get only high-quality, reliable items.